Flying on Song
first time today for me. Song is Delta's response to Jet Blue. Bright leather seats. TVs in the seat backs. An attempt at better snacks.
Here's the thing: it's more than the equipment.
The flight attendant yelled at everyone for asking questions about the TV. "NO YOU CANNOT use the tv until I turn it on" she barked into the loudspeaker.
Then the pre-recorded safety instructions, intentionally hippydippy newagey came on. More bad marketing via audio. It was actually sort of scary.
Yes, the flight was on time, safe, right to the gate. All the minimum hurdles are met. But trying to be remarkable by copying someone else who's special (but not doing it quite right) made me a little sad.