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What happens when it's all on tape?

It's been twelve years since the videotaped beating of Rodney King started a riot in LA. Rodney King and the Los Angeles Riots.

In that time, the percentage of people with a video camera at home has increased dramatically. And the number of streetcorners and businesses that tape everything has gone way up as well. Steve Rosenbaum is trying to use that fact to change the way media is created: CAMERAPLANET

Odd segue: Today, in anticipation of a dinner party, I stopped at a lobster seller in Chelsea Market in NYC. I asked for a six pound lobster. The pricing at the store is $9.95 a pound for small lobsters and $8.95 a pound for lobsters six pounds and up.

The lobster weighed (I'm not making this up), 5.97 pounds. For reference, that's just less than a pound by the weight of a penny. Feed the lobster a plankton and it would be six pounds.

He started to ring me up at $9.95 a pound. I pointed out the price breakdown and the guy shrugged and said, "It doesn't weight six pounds."

Two co-workers came over and with precisely the same uncomprehending grin, repeated his point. I added a penny to the scale but they weren't swayed.

So, the two questions are, "Do you think the owner wanted them to act this way?" and "Would they have acted differently if they were on camera?"

I believe that the best motivation is self-motivation. That teaching people the right thing to do is far more effective than intimidating them into acting out of fear.

But I also know that people act differently when they think no one is watching.

I've been counting more and more mail from enraged customers (thanks, but I have enough!). These are people who feel outrage when they are deliberately mistreated by someone who should know better.

As the number of "owners" goes down (because the big chain outlets, telecom oligopolies and centrally controlled media keep increasing in number), it's harder to find people who act the way we might like.

I wonder what happens once it's on tape?

All as a way of asking you to bring your videocamera with you when you go to vote on Tuesday (regardless of which side you're on). The biggest impact of the Net on this election, it seems to me, is that so many things are "on tape." So many people are now embedded in the process that the process has changed forever.

Maybe if we all show up with a videocamera, other people will be reminded to act like citizens. Worth a shot.

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Listed below are links to weblogs that reference What happens when it's all on tape?:

» Intrinsic Motivation from metacool
Seth Godin has an interesting post today concerning six, lobsters and videotape: Today, in anticipation of a dinner party, I stopped at a lobster seller in Chelsea Market in NYC. I asked for a six pound lobster. The pricing [Read More]

» Heisenberg, Where You Been? from hyku | blog
Seth Grodin's latest post What happens when it's all on tape discusses how a person's behavior would be different if they were being video taped. Of course most people would act a bit differently. The basis for this of course... [Read More]

» Can Customers Turn The Tables Via Videotape? from Closing the CRM Gap: Using IT to Get Closer to Customers
Seth Godin has a [Read More]

» Pricing That Doesn't Make Sense is Annoying from _o_________ ___ _______
Seth Godin is trying to make a point about how people act differently when on camera. Odd segue: Today, in anticipation of a dinner party, I stopped at a lobster seller in Chelsea Market in NYC. I asked for a six pound lobster. The pricing at the sto [Read More]

» The Power of Openness from The Phoenix Principle
While reading Seth Godin's blog today, I was struck by his point about the power of videotape to shape behavior. He was commenting on the shabby way that he was treated while trying to buy a lobster and he wondered: [Read More]

» Well Done.. Todd from TBG Now!
This morning, after exploding my links, I read a post on Seth Godin's blog referencing poor service he received.. buying lobsters.. (WAIT!! don't leave, believe it or not, this is a serious post!!). The point of the post was in reference to how peopl... [Read More]

» Conversaciones enlatadas from Abundando
La voz sobre IP es una de las tecnologĂ­as de moda, y una amenaza real para el negocio de telefonĂ­a fija de los operadores tradicionales. Aplicaciones como Skype hacen furor, y poco a poco gana fuerza la idea de que el pagar por hablar va a pasar a la... [Read More]

» Surf and Turf from URBANintelligence
We came across a post by Seth Godin from last October where he was ranting about the price break on lobsters at his local market in NYC. He was ticked (and we think rightly so) for being charged $1... [Read More]

» Seth's Blog: What happens when it's all on tape? from wagg.it
Seth's Blog: What happens when it's all on tape? [Read More]

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