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« Beans! | Blog Home | The magic word »

But it's only a commodity...

Unnamedimage1715774Michael Cirrito shares this picture from his local gas station. Do you need fresh flowers when you buy gas? Of course not. But you might want them.

The fluid, the gasoline itself, might be the same everywhere you go, and no one is going to pay extra for that. What they are buying is the experience and the attitude and the little things that they might not even consciously notice.

The important thing about this picture isn't that flowers = success. The lesson is that trying to be different, trying to create an experience that counts... the effort is what matters.

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Listed below are links to weblogs that reference But it's only a commodity...:

» Chevron Adds Flowers to Fuel from 2 Percent Creativity - Marketing and Advertising Insights from a Connected Perspective
You've just gotta love some of things Seth comes up with. See his post on the Chevron station and their lovely display of flowers. I am wondering if Chevron were to place a couple of comfy sofa chairs around the [Read More]

» Create a Marketing Experience from SEO Blog from Elixir Systems

I'm a big fan of Seth Godin the marketing guru and his Blog. I like the simple message of this post about trying to be different and creatin [Read More]

» I thought Starbucks sells ‘experience’ from billgates.co.in
What would be your reaction if I say that a Gas Station sells an experience? (Think about it). Thats exactly what Seth Godin has picked up: The fluid, the gasoline itself, might be the same everywhere you go, and no one is going to pay extra for that... [Read More]

» It's so easy to be Different - if we care to try from Radio Marketing Nexus
Now this doesn't look like your typical gas station. As reported in Seth Godin's blog, a bouquet of flowers outside a gas station creates "an experience that counts." As Seth says, "it's the effort that matters." This is no [Read More]

» Flowers at Chevron-add empathy from Rita's Blog
Loved the snippet on Seth Godin's blog (http://www.typepad.com/t/trackback/2894478) showing a photo of fresh flowers at a Chevron station. Reminded us of the many ways we have observed companies to create differentiation through adding a quality we cal... [Read More]

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