The portobello mushrooms in the shrinkwrapped container seemed like a great idea. Until I got them home, unwrapped them and discovered that the bottom layer was rotten. I'm sure some produce mailer is smiling because he got rid of those mushrooms. But was it a smart decision?
The Napa Style catalog arrived at my house today. On the cover is some overpriced artisanal salt. And the amount of salt pictured couldn't possibly fit into the container you'll receive. Of course they may be able to claim that they were just touting, but is the disappointment worth it?
Starbucks wouldn't sell me a cappucino over ice today. Instead of answering, "I don't know," to my question of why, the barrista said, "we're not allowed to because pouring the cappucino over ice causes bacteria to grow."
I love the fact Toyota is fighting with the EPA over the mileage reported on the Prius. It turns out that the way the EPA computes mileage means that the typical Prius driver will rarely or ever achieve the mileage posted. Toyota has realized that big mileage on the sticker isn't nearly as good as big word of mouth in the parking lot.
Fine print is everywhere I look. Fine print means that a lawyer has made sure that you probably won't win a lawsuit, but is the lawsuit really the point?
When did marketers fall in love with the idea of overselling and then hiding, instead of doing precisely the opposite?