Don't Miss a Thing
Free Updates by Email

Enter your email address


preview  |  powered by FeedBlitz

RSS Feeds

Share |

Facebook: Seth's Facebook
Twitter: @thisissethsblog

Search

Google


WWW SETH'S BLOG

SETH'S BOOKS

Seth Godin has written 12 bestsellers that have been translated into 33 languages

The complete list of online retailers

Bonus stuff!

or click on a title below to see the list

all.marketers.tell.stories

All Marketers Tell Stories

Seth's most important book about the art of marketing

ONLINE:

IN STORES:

free.prize.inside

Free Prize Inside

The practical sequel to Purple Cow

ONLINE:

IN STORES:

linchpin

Linchpin

An instant bestseller, the book that brings all of Seth's ideas together.

ONLINE:

IN STORES:

meatball.sundae

Meatball Sundae

Why the internet works (and doesn't) for your business. And vice versa.

ONLINE:

IN STORES:

permission.marketing

Permission Marketing

The classic Named "Best Business Book" by Fortune.

ONLINE:

IN STORES:

poke.the.box

Poke The Box

The latest book, Poke The Box is a call to action about the initiative you're taking - in your job or in your life, and Seth once again breaks the traditional publishing model by releasing it through The Domino Project.

ONLINE:

IN STORES:

purple.cow

Purple Cow

The worldwide bestseller. Essential reading about remarkable products and services.

ONLINE:

IN STORES:

small.is.the.new.big

Small is the New Big

A long book filled with short pieces from Fast Company and the blog. Guaranteed to make you think.

ONLINE:

IN STORES:

survival.is.not.enough

Survival is Not Enough

Seth's worst seller and personal favorite. Change. How it works (and doesn't).

ONLINE:

IN STORES:

the.big.moo

The Big Moo

All for charity. Includes original work from Malcolm Gladwell, Tom Peters and Promise Phelon.

ONLINE:

IN STORES:

the.big.red.fez

The Big Red Fez

Top 5 Amazon ebestseller for a year. All about web sites that work.

ONLINE:

IN STORES:

the.dip

The Dip

A short book about quitting and being the best in the world. It's about life, not just marketing.

ONLINE:

IN STORES:

the.icarus.deception

The Icarus Deception

Seth's most personal book, a look at the end of the industrial economy and what happens next.

ONLINE:

IN STORES:

tribes

Tribes

"Book of the year," a perennial bestseller about leading, connecting and creating movements.

ONLINE:

IN STORES:

unleashing.the.ideavirus

Unleashing the Ideavirus

More than 3,000,000 copies downloaded, perhaps the most important book to read about creating ideas that spread.

ONLINE:

IN STORES:

v.is.for.vulnerable

V Is For Vulnerable

A short, illustrated, kids-like book that takes the last chapter of Icarus and turns it into something worth sharing.

ONLINE:

IN STORES:

we.are.all.weird

We Are All Weird

The end of mass and how you can succeed by delighting a niche.

ONLINE:

IN STORES:

whatcha.gonna.do.with.that.duck

Whatcha Gonna Do With That Duck?

The sequel to Small is the New Big. More than 600 pages of the best of Seth's blog.

ONLINE:

IN STORES:


THE DIP BLOG by Seth Godin




All Marketers Are Liars Blog




Blog powered by TypePad
Member since 08/2003

« Did I say that? | Main | The tiny whiteboard seminar »

CRM is dead

It might be more than just semantics. Disney Destinations Marketing has a new department:

Customer Managed Relationships

Here's the quote from them that Tim shared with me, "CMR is our version of CRM - just a slight nuance regarding our philosophy that our guests invite us into their lives and ultimately manage our presence/relationship with them."

TrackBack

TrackBack URL for this entry:
http://www.typepad.com/services/trackback/6a00d83451b31569e200d8345d22f469e2

Listed below are links to weblogs that reference CRM is dead:

» Customer Managed Relationships from The Social Customer Manifesto
Seth writes: "It might be more than just semantics. Disney Destinations Marketing has a new department: Customer Managed Relationships. Here's the quote from them that Tim shared with me, "CMR is our version of CRM - just a slight nuance [Read More]

» Seth Godin notes, "CRM is Dead" from Pat Sullivan Blog
(Posted by Patrick Sullivan Jr.) I just saw my RSS Reader flash CRM is Dead and since I spent nearly 8 years in the SFA/CRM world (Sales Force Automation / Customer Relationship Management software) -- a world that Pat's ACT! pretty much laid the found... [Read More]

» CRM is not Dead from Relationship Marketing Blog
Seth Godin has a blog post title, CRM is dead. This was driven off a conversation with someone at Disney who told Mr. Godin that they now have a CMR or Customer Managed Relationship as opposed to a Customer Relationship [Read More]

» CRM is dead from GoodRecruits
Seth Godin notes that companies who are really focused on their customers are so passionate about it, they let the customer tell them what to do: [Read More]

» CRM is Dead - Long Live Self-Service! from dwlt.thinksOutLoud
Seth Godin reports: Disney Destinations Marketing has a new department: Customer Managed Relationships Here's the quote from them that Tim shared with me, "CMR is our version of CRM - just a slight nuance regarding our philosophy that our... [Read More]

» CRM is Dead - Long Live Self-Service! from dwlt.thinksOutLoud
Seth Godin reports: Disney Destinations Marketing has a new department: Customer Managed Relationships Here's the quote from them that Tim shared with me, "CMR is our version of CRM - just a slight nuance regarding our philosophy that our... [Read More]

» CRM is Dead from Marketing and Management Update
Seth is reporting that Disney Destinations Marketing has just killed CRM (Customer Relationship Management).  How? By creating a new term: CMR or Customer Managed Relationships Sure, some will say theyve just moved the terms around. But what th... [Read More]

» Disney turns CRM on its head from The Disney Blog
Seth Godin, marketing and neo-logism guru, dashes off a quick post noting the death of CRM (Client Relationship Management) at the hands of Disney's Destinations Marketing department. From Disney Seth heard: CMR is our version of CRM - just a [Read More]

» et 2.0, brute? from Sea Change Strategies Blog
The heart of the new Web 2.0 thing is the notion that users are creating the content and setting priorities for what gets displayed.  There is evidence that this customer gets to control the remote phenomenon is occurring a... [Read More]

» Bet on soldier keygen from Bet on soldier keygen
Money security interest Zone diet sample Note card templates International freight shipping [Read More]

» Dedicated server debian from Dedicated server debian
Hurricane katrina and bush tax cuts Corolla check engine Officer education system College foundation... [Read More]

» Dyson vacuum belt from Dyson vacuum belt
Pc express card Strategic finance solutions Haverford college pa Us robotics wireless card [Read More]

» County tax stamps from County tax stamps
Diet prescriptions com Transfer tax statement Humorous email cards Puerto rico homes for sales <... [Read More]

» Sql server reporting server from Sql server reporting server
Gifts and cards Anderson's business law Success of a business Mad money recap [Read More]

» Would i date you from Would i date you
Philadelphia eagle cheerleader Need cash quick Kidney transplant medications Education development c... [Read More]

» Spa resort and casino palm springs from Spa resort and casino palm springs
Partners credit union Stock exchange open Family education campus Pain from depression [Read More]

» College message board from College message board
Education powerpoint presentations Colleges and universities in md Stock pot tulsa Verizon pc card[Read More]

» Multimedia memory cards from Multimedia memory cards
Anxiety and children University high school orlando Recycled paper christmas cards Diets and exercise... [Read More]

» University online masters program from University online masters program
Mortgage applications Zyban stop Study for card players Casino items [Read More]

» Hold em folding poker table from Hold em folding poker table
Card photo frames Full color business cards Consumer credit insurance Wynn resort casino [Read More]

» Vicksburg casinos from Vicksburg casinos
Title insurance michigan Progressive insurance phone number Poker main event winners Indiana pharmacy ... [Read More]

» Casino robert deniro from Casino robert deniro
Secondary mortgage loan Generic prescription drug Proposed mortgage interest Trends in insurance <... [Read More]

» Diet pills containing ephedra from Diet pills containing ephedra
Citizens bank car loan Sin 30 degree Terminal credit card Auto insurance comp [Read More]

» Real estate market in las vegas from Real estate market in las vegas
Fashion merchandising degree Lipitor dosing Subject to a mortgage Nra credit [Read More]

» Washington state dental insurance from Washington state dental insurance
Tropicana casinos Phone ring tone downloads Department of education loan Dual display card [Read More]

» College degree programs from College degree programs
College loan debt North jersey federal credit Direct loans consolidation Transunion credit check ... [Read More]

» Selling insurance from Selling insurance
Use credit card for How old do you have to be to gamble Open ended mortgage Arbitration insurance[Read More]

» Insurance consumer advocate from Insurance consumer advocate
Prx 110 21 Windows website hosting Norcal mortgage Axis surplus insurance [Read More]

» Capital mortgage company from Capital mortgage company
Search engine marketing agency Credit score help Texas holdem poker com Health care liability insura... [Read More]

» Insurance call centers from Insurance call centers
Wm specialty mortgage llc Ny poker clubs Cheapest web hosting companies Hoodia consumer [Read More]

» Car insurance policy from Car insurance policy
Massachussetts college of pharmacy No checking account loans Best sports book Settling insurance clai... [Read More]

» Catholic cards from Catholic cards
Www insurance state Gateway pharmacy Maternity insurance coverage No fax no credit check [Read More]

» Memory card data recovery from Memory card data recovery
Norco vps Hold em books Casino usa Nc100 fast ethernet 10 100 network card [Read More]

» Insurance companies in arizona from Insurance companies in arizona
Degree computer forensics State volunteer mutual insurance Loose slots Pharmacy computer [Read More]

» Clean credit report services from Clean credit report services
Bad credit purchase Casino in cincinnati 1998 baseball card theft Credit term [Read More]

» Chicago patrolmen's federal credit from Chicago patrolmen's federal credit
Credit report monitor Franchise loan Casino omaha Poker club freeroll [Read More]

» Care one credit counseling from Care one credit counseling
Poker room jacksonville Interpret credit score Pay debt Job is your credit [Read More]

» Auto insurance farmers from Auto insurance farmers
Themed casino Credit commander com Interest only loan calculator Pogo texas holdem [Read More]

» Make your own money from Make your own money
Pharmacy in los angeles Charity car donations Pharmacies india Loan pay [Read More]

» Texas hold em terminology from Texas hold em terminology
Cars for bad credit Green card lottery registration Citifinancial auto loan About paxil [Read More]

» Sierra designs arturius from Sierra designs arturius
Vegas airline tickets The golf club of scottsdale Cmo for arthritis Texas hold em betting strategy[Read More]

» Risk factors diabetes from Risk factors diabetes
New philadelphia city schools Hendrix manic depression lyrics 4 all memory coupon College graduation... [Read More]

» Crm from Crm
On Demand IT environment $ 239 per user per year: Sugar Enterprise. Run CRM within your . On Premise. IT environmen... [Read More]

» Life wise health insurance from Life wise health insurance
Land purchase loan Gaming websites Monogram slot The best weight loss program [Read More]

» If you Dont Read this Post you will Die from Okdork.com
Okay, well that is not entirely true but I wanted to get your attention for a good reason. Since this is marketing and relationship week I wanted to highlight two important things when trying to get peoples attention and keeping it. 1- The Title... [Read More]

» Credit Cards from Credit Cards
For this reason, many consumers have large cash balances, which Typically, credit card companies will also, when applying payments to a card, do so at the end of a billing cycle, and apply those payments to e [Read More]

» Crm Marketing from Crm Marketing
LEVEY Jan 1, 2006 12:00 PM, BY RICHARD H. SSA Global i [Read More]

» Companies Reports from Companies Reports
Matthew Herper Commercial credit checking for customers and suppliers. Now Wh [Read More]

« Did I say that? | Main | The tiny whiteboard seminar »