Seth Godin's Blog




Search

RSS Feeds






  • Subscribe with Viigo - for mobile
    [-for mobile]

SETH'S BOOKS

THE DIP BLOG by Seth Godin




All Marketers Are Liars Blog




Blog powered by TypePad
Member since 08/2003

« Lessons Learned from Trader Joe’s | Main | 478 Pete »

Yeah, but is it worse than...

New York City's DOT website?

We now have a new standard in bad web design from organizations that should know better and can afford to do it right. My expectations would be low, but Mike Bloomberg can do better.

Before you launch your commerce site, compare it to this one.

The list is long, and here are some partial highlights:

  • Even though the URL is on traffic signs throughout New York (this is the place to get the new parking card for meters in the city), how long did it take you to find the link on the site?
  • The checkout system requires registration first.
  • You must manually enter your address twice.
  • The state is a pull-down list (yikes), AND New York and New Jersey are not listed in alphabetical order. They're at top, which makes sense until you go by habit and wonder why they're missing from the "New"s. Costs nothing to list them twice. Costs even less to leave a blank.
  • The phone number requires you to mash up all the digits 5553434 even though the box is long enough (a cue!) to use a space or a dash.
  • There are dozens of other problems, all culminating with this message when you're done:

Picture_63 So, the new rallying cry of the mediore, "Hey, at least it's not as bad as the DOT site."

TrackBack

TrackBack URL for this entry:
http://www.typepad.com/t/trackback/2123/4928668

Listed below are links to weblogs that reference Yeah, but is it worse than...:

» Usability Comedy Continues from Cardboard. Damnit!
If you found my Napster comedy funny, look at what Seth Godin shows us about The Great DOT [Read More]

» MyHamilton - NYC - the saga continues from Three Squirrels in a Pressure Cooker
As well as the deficiencies that Seth finds in the NYCDOT site, the newMyHamilton.ca municipal site offers a search box that wont submit on Return, an events listing that includes last months items, and a utter lack of struc... [Read More]

» Yeah! from ミュージックの紹介ページ
Yeah! [Read More]