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altmba

SETH'S BOOKS

Seth Godin has written 18 bestsellers that have been translated into 35 languages

The complete list of online retailers

Bonus stuff!

or click on a title below to see the list

alt.mba

altMBA

An intensive, 4-week online workshop designed to accelerate leaders to become change agents for the future. Designed by Seth Godin, for you.

ONLINE:

all.marketers.tell.stories

All Marketers Tell Stories

Seth's most important book about the art of marketing

ONLINE:

IN STORES:

free.prize.inside

Free Prize Inside

The practical sequel to Purple Cow

ONLINE:

IN STORES:

linchpin

Linchpin

An instant bestseller, the book that brings all of Seth's ideas together.

ONLINE:

IN STORES:

meatball.sundae

Meatball Sundae

Why the internet works (and doesn't) for your business. And vice versa.

ONLINE:

IN STORES:

permission.marketing

Permission Marketing

The classic Named "Best Business Book" by Fortune.

ONLINE:

IN STORES:

poke.the.box

Poke The Box

The latest book, Poke The Box is a call to action about the initiative you're taking - in your job or in your life, and Seth once again breaks the traditional publishing model by releasing it through The Domino Project.

ONLINE:

IN STORES:

purple.cow

Purple Cow

The worldwide bestseller. Essential reading about remarkable products and services.

ONLINE:

IN STORES:

small.is.the.new.big

Small is the New Big

A long book filled with short pieces from Fast Company and the blog. Guaranteed to make you think.

ONLINE:

IN STORES:

survival.is.not.enough

Survival is Not Enough

Seth's worst seller and personal favorite. Change. How it works (and doesn't).

ONLINE:

IN STORES:

the.big.moo

The Big Moo

All for charity. Includes original work from Malcolm Gladwell, Tom Peters and Promise Phelon.

ONLINE:

IN STORES:

the.big.red.fez

The Big Red Fez

Top 5 Amazon ebestseller for a year. All about web sites that work.

ONLINE:

IN STORES:

the.dip

The Dip

A short book about quitting and being the best in the world. It's about life, not just marketing.

ONLINE:

IN STORES:

the.icarus.deception

The Icarus Deception

Seth's most personal book, a look at the end of the industrial economy and what happens next.

ONLINE:

IN STORES:

tribes

Tribes

"Book of the year," a perennial bestseller about leading, connecting and creating movements.

ONLINE:

IN STORES:

unleashing.the.ideavirus

Unleashing the Ideavirus

More than 3,000,000 copies downloaded, perhaps the most important book to read about creating ideas that spread.

ONLINE:

IN STORES:

v.is.for.vulnerable

V Is For Vulnerable

A short, illustrated, kids-like book that takes the last chapter of Icarus and turns it into something worth sharing.

ONLINE:

IN STORES:

we.are.all.weird

We Are All Weird

The end of mass and how you can succeed by delighting a niche.

ONLINE:

IN STORES:

whatcha.gonna.do.with.that.duck

Whatcha Gonna Do With That Duck?

The sequel to Small is the New Big. More than 600 pages of the best of Seth's blog.

ONLINE:

IN STORES:


THE DIP BLOG by Seth Godin




All Marketers Are Liars Blog




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« Longer and shorter | Main | The New York Times Effect »

"May I help you?"

... is almost a useless thing to say.

If you want to end a conversation with a teenager, just ask, "How was school today?"

If you want to end a conversation with a customer, just ask if you can help. Instead, ask, "can I get you a hot drink?" or "what's the worst thing about your insurance company?" or "one slice or two?"

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Listed below are links to weblogs that reference "May I help you?":

» A Tweak in Language from The Un-Wharton
It's funny because I was thinking about the same thing when I walked into Radio Shack the other day. The RadioShack employees are paid on commission, so helping you is pretty important to them. When I walked in, the sales rep asked me if he could hel... [Read More]

» "Are things getting better?" from Cabernet Logic
Wow, talk about timely, Seth Godin posted today about useless questions asked by businesses to their customers. This past weekend I found myself experiencing the worst service I have ever had while dining out. When my food arrived it was [Read More]

» 语言的艺术 from Talking...
在Seth Godin的博客上面,我看到了一篇名为May I help you?的文章,很短小和简单,可是读了之后,真是会感叹语言的独特的魅力。 文章中的方法是说,当你想停止一个谈话的时候,你可... [Read More]

» May I help you from Handmade Hatter
Here is a short and sweet article from Seth Godins blog on how to initiate conversation with people, and especially, customers. From my salesman days, I realized that open ended questions was better at starting conversations, and if you demand... [Read More]

» Marketing via Saying the Right Thing (or at least NOT the wrongthing) from Hire A Helper
I was busy writing a sweet post on my thoughts about Seths latest post when I ran accross someone who already said what I was looking to say. (Sometimes you just cant say it any better ) Stu writes: Seth Godin today writes that w... [Read More]

» Я могу вам помочь? from Как продать
Автор: Сет Годин оригинал статьи от 8 мая 2007 г. говорить практически бесполезно. Если хотите закончить разговор с подростком, спроси... [Read More]

» May I Help You Is Useless? from StarrCo
I find it is even more useless when an organization has been unable to resolve the issue you called about and says "Is there anything else we can help you with?" [Read More]

» Why Seth Feels That May I Help You? Is Useless from Dawud Miracle @ dmiracle.com
As he does often, Seth Godin grabbed my attention yesterday with his post titled, May I Help You?. Its short, sweet and to the point. So  here it is in  its entirety. May I help you? is almost a useless thing to say. If ... [Read More]

» Helping Customers in Need from ReadyTalk Blog
Seth Godin wrote an interesting post the other day about the four words “May I help you”. He suggests that there is no better conversation killer than these four words spoken by a customer service representative. I believe he is correct in that a g... [Read More]

» Worth reading: Goodmanson, Godin, andGroeschel from Live. Work. Play.
+ Drew Goodmanson hits the ball out of the park on two recent posts. He writes here about seeing the church functioning in three dimensions (similar to these). We need to gather corporately, as smaller groups relationally, and as people who are sent - ... [Read More]

« Longer and shorter | Main | The New York Times Effect »