Ordinary is cheaper than you
The folks who answer the phone at information and the airlines aren't folks any more. They're computers.
And the person taking your order at the drive-through isn't in the same state as you. They might not even be in the same country.
It's now clear to employers everywhere that they can hire ordinary, perfectly-acceptable staff for a fraction of what they have to pay you to do the job.
In other words, if all the best you can do is 'good enough', then why on earth should I pay you the benefits and wages that it costs to get you to do that work?