Can't watch your parade if the house is on fire
People are in pain. Often of their own making, they tell themselves a story that obsesses/distracts and compels them. "I'll never get a movie gig again," "I can't believe they didn't like what I offered," "My job is in jeopardy," "Money's too tight to buy all the things I want..." "Does my butt look fat in these shorts?"
You can jump up and down and sing and dance and launch fireworks, but if the consumer's story of pain is vivid enough, you will be ignored. When the house is on fire, all your audience wants is a hose.