Don't Miss a Thing
Free Updates by Email

Enter your email address


preview  |  powered by FeedBlitz

RSS Feeds

Share |

Facebook: Seth's Facebook
Twitter: @thisissethsblog

Search

Google


WWW SETH'S BLOG

SETH'S BOOKS

Seth Godin has written 12 bestsellers that have been translated into 33 languages

The complete list of online retailers

Bonus stuff!

or click on a title below to see the list

all.marketers.tell.stories

All Marketers Tell Stories

Seth's most important book about the art of marketing

ONLINE:

IN STORES:

free.prize.inside

Free Prize Inside

The practical sequel to Purple Cow

ONLINE:

IN STORES:

linchpin

Linchpin

An instant bestseller, the book that brings all of Seth's ideas together.

ONLINE:

IN STORES:

meatball.sundae

Meatball Sundae

Why the internet works (and doesn't) for your business. And vice versa.

ONLINE:

IN STORES:

permission.marketing

Permission Marketing

The classic Named "Best Business Book" by Fortune.

ONLINE:

IN STORES:

poke.the.box

Poke The Box

The latest book, Poke The Box is a call to action about the initiative you're taking - in your job or in your life, and Seth once again breaks the traditional publishing model by releasing it through The Domino Project.

ONLINE:

IN STORES:

purple.cow

Purple Cow

The worldwide bestseller. Essential reading about remarkable products and services.

ONLINE:

IN STORES:

small.is.the.new.big

Small is the New Big

A long book filled with short pieces from Fast Company and the blog. Guaranteed to make you think.

ONLINE:

IN STORES:

survival.is.not.enough

Survival is Not Enough

Seth's worst seller and personal favorite. Change. How it works (and doesn't).

ONLINE:

IN STORES:

the.big.moo

The Big Moo

All for charity. Includes original work from Malcolm Gladwell, Tom Peters and Promise Phelon.

ONLINE:

IN STORES:

the.big.red.fez

The Big Red Fez

Top 5 Amazon ebestseller for a year. All about web sites that work.

ONLINE:

IN STORES:

the.dip

The Dip

A short book about quitting and being the best in the world. It's about life, not just marketing.

ONLINE:

IN STORES:

the.icarus.deception

The Icarus Deception

Seth's most personal book, a look at the end of the industrial economy and what happens next.

ONLINE:

IN STORES:

tribes

Tribes

"Book of the year," a perennial bestseller about leading, connecting and creating movements.

ONLINE:

IN STORES:

unleashing.the.ideavirus

Unleashing the Ideavirus

More than 3,000,000 copies downloaded, perhaps the most important book to read about creating ideas that spread.

ONLINE:

IN STORES:

v.is.for.vulnerable

V Is For Vulnerable

A short, illustrated, kids-like book that takes the last chapter of Icarus and turns it into something worth sharing.

ONLINE:

IN STORES:

we.are.all.weird

We Are All Weird

The end of mass and how you can succeed by delighting a niche.

ONLINE:

IN STORES:

whatcha.gonna.do.with.that.duck

Whatcha Gonna Do With That Duck?

The sequel to Small is the New Big. More than 600 pages of the best of Seth's blog.

ONLINE:

IN STORES:


THE DIP BLOG by Seth Godin




All Marketers Are Liars Blog




Blog powered by TypePad
Member since 08/2003

« How do they know you're not a flake? | Main | The Weird interview »

Inaccurate labels and why we need them (and need to improve them)

If I tell you, "I'm going to the baseball game," it seems as though you're likely to understand what I mean.

Of course, you won't. When George Will goes to a baseball game, it's a religious experience. Me, I don't even like baseball. Or maybe it's my nephew's ball game (the playoffs), or maybe going to the game causes me to miss an important event, and on and on.

We label the experience with just two words, and two words can't possibly capture the emotions and circumstance surrounding an event.

The same thing is true with brands. If I tell you that a new business was funded by USV, that might mean something to you, or not. Or if someone asks you to pay extra for a brand you trust, that's stuck with you through thick and thin, that might be an easy sale. It certainly won't be if your experiences with that label/brand/company are negative ones.

As soon as we put a word on it, we've started to tell a story, a caricature, a version of the truth but not the whole truth.

The label removes us from reality. It takes us away from the actual experience. But do we have any choice?

How else can I get you started down the path to understanding me and my life and my schedule and my projects... labels are just about the best thing available to us.

A well-written book, then, is far more powerful than a blog post, because the book can take more time to get the labels right, to help you see what the author means. Five minutes of a movie is probably more powerful than five minutes reading a book because the tropes of a movie (the soundtrack, the lighting, the dialogue) are capable of delivering more accurate labels if the director is any good.

When there's a disagreement, it's almost always over the interpretation of labels. When you think your job title or your purchase order or your reservation means something because of how it's labeled, you'll end up in conflict if you're trying to work with someone who interprets those labels differently.

The key is in placing the blame where it belongs--on the labels, not on the individuals who are stuck. Get clear about the labels, clear about the promises and what they mean, and you're far more likely to generate satisfaction.

TrackBack

TrackBack URL for this entry:
http://www.typepad.com/services/trackback/6a00d83451b31569e2015393d99416970b

Listed below are links to weblogs that reference Inaccurate labels and why we need them (and need to improve them):

« How do they know you're not a flake? | Main | The Weird interview »